LiveShell X

5-7. RTSP server settings

Operation via Dashboard

How view RTSP player URL:

Copy the “MONITOR URL” on the left hand side of Dashboard into your RTSP player.
ub250_rtsp_monitor_url

How to change live streaming channel settings:

  1. Click “Settings” on the top right of Dashboard.
    ub250_dashboard_add_network
  2. Select the channel you want to setup.
    ub250_select_channel
  3. Select [RTSP server mode] from the pulldown list of broadcasting services.
    1. If you want to change settings, click the [Edit] button.
    2. Set the port number.
    3. Select “Unicast” or “Multicast” from pull down menu.

      If you select “Multicast”, please enter TTL. TTL should be larger than the number of routers through which the multicast packet passes.
      (When distributing to a local network, TTL should normally be set to “1”.)
    4. Click the [Save and set as default] button.
  4. Click the [Broadcast this service] button.
  5. Click the [START LIVE] button.
    ub250_rtsp_start
  6. Copy the RTSP URL to your RTSP player.
    ub250_rtsp_adress
  • Even though the RTSP video is not displayed, the video and audio quality can be changed in Dashboard.
  • If the RTSP server is set up in local mode, operation by Dashboard does not work.

Receiving video/audio from RTSP server

  1. The LiveShell X will display the RTSP server’s URL.
  2. Press the bottom right button 5 times after setup is finished.

* You can not see video from the RTSP server in Dashboard.
* The following software is recommended to view RTSP server video.

Recommended RTSP players:

  1. Windows, Mac, Linux: VLC 2.0.5 or later
  2. iOS (iPhone, iPad, iPad mini): GoodPlayer
  3. Android: MX Player

RTSP server restrictions

  1. A total of three clients can access the server at any given time.  More than three clients will cause distorted video and intermittent audio.
  2. If the video resolution or profile is changed, the client needs to restart their player.
  3. If the audio sampling rate is changed, the LiveShell X may switch offline and may need to be restarted.

5-8. YouTube Live settings

As noted in section 2-1e , you need to set up YouTube streaming before you start YouTube Live in Dashboard.

  1. Login to YouTube and click on your user icon, then click [Creator Studio].
    ubx_en_cap_youtubelive001
  2. Click [LIVE STREAMING] from the left menu.
    ubx_en_cap_streamnowsetting02
  3. If you haven’t created your own channel you will see this pop-up window, click [CREATE CHANNEL].
    ubx_en_cap_youtubelive003
  4. The first time you create your own channel Google will request verification of your account. Click [Get started] and follow the authentication steps.
    ubx_en_cap_youtubelive004
    ubx_en_cap_youtubelive005
    ubx_en_cap_youtubelive006
    ubx_en_cap_youtubelive007
  5. Agree with the terms and conditions.
    ubx_en_cap_youtubelive008
  6. Continue by logging into Dashboard and click [Settings].
    ub250_dashboard_add_network
  7. Select the channel you want to setup.
    ub250_select_channel
  8. Select [YouTube Live] and create a new event and new stream.
    ub250_youtubelive_new
    ub200_en_cap_youtubeinitsetup03
    ub200_en_cap_youtubeinitsetup04
  9. Click [Save and set as default] and close the pop-up window.
    ub250_youtubelive_change
  10. From the Dashboard main window, first click [START LIVE] on the bottom right and then click [Preview YouTube Live].
    ubx_en_cap_youtubelive011
  11. The preview will start and the [Preview YouTube Live] button will change to [Broadcast YouTube Live]. Click [Broadcast YouTube Live] to start broadcasting.
    ubx_en_cap_youtubelive012
  12. If you would like to broadcast using YouTube Stream now, follows steps 1-5 above and go to section 2-1c.

5-9. Twitch settings

Currently, due to a specification change on the platform side, only live-streaming via RTMP URLs, etc. is possible.
We will inform you of the normal live-streaming method as soon as it is available.
▶︎How to live-streaming at RTMP URLs
  1. Click “Settings” on the top right of Dashboard.
    ub250_dashboard_add_network
  2. Select the channel you want to setup.
    ub250_select_channel
  3. Select [Twitch] from the pulldown list of Broadcasting Services. See chapter 2-1g after this step.
    ub250_twitch_change

5-10. Facebook Live settings

  1. Click “Settings” on the top right of Dashboard.
    ub250_dashboard_add_network
  2. Select the channel you want to setup.
    ub250_select_channel
  3. Select [Other broadcasting services] from the pulldown list of Broadcasting Services.
  4. See chapter 2-1f. to continue setup.

6. Firmware Update

How to update using device buttons

  1. Make sure you are offline.
  2. Connect the AC adapter to the LiveShell X
  3. Start live streaming so the device LCD changes to “Online”
  4. Press the top left device button and select “Power-Off.”
  5. If a newer firmware has been released, your LiveShell X will automatically update the firmware.
    Note: Do not unplug the AC adapter or remove the batteries while the firmware is being updated.

How to update using Dashboard

    1. Connect the AC adapter to the LiveShell X.
    2. Open Dashboard.
    3. If there is a new firmware update,  an update notice will be displayed.
    4. Click “Update now.”

ub250_firmware_update_now

    1. Read the update warnings and click “Update.”

ub250_firmware_update_popup_button_en

  1. Your LiveShell X will begin to automatically update the firmware and will reboot.
    Note: Do not unplug the AC adapter or remove the batteries while the firmware is being updated.
  2. The status after rebooting is set by “After Online” settings. (The default is ” Auto Broadcast “)

Release Notes

Firmware Rev.2023 (2022.10.17)

Main Improvements

  • Rev. 2023 firmware, which is identical to Rev. 2021, was released as a rollback firmware because some may experience audio distortion when Rev. 2022 is applied.
Firmware Rev.2022 (2022.10.14)

Main Improvements

  • Improved stability
Firmware Rev.2021 (2021.2.9)

Main Improvements

  • Functional support for distribution platforms
  • Fixed an issue that kept the line DEAD state
  • TimeCode function added
Firmware Rev.1091 (2019.10.04)

Main Improvements

  • Fixed the problem that the status lamps light green or red when LiveShell X turn off.
Firmware Rev.1090 (2018.10.15)

Main Improvements

  • Fixed the problem that LiveShell X may fail broadcasting when trying to start multiple broadcasts at the same time.
  • Modified payload size of MPEG-2TS/UDP to maximum 1316bytes (7 times TS packet size).
  • Fixed the problem that LiveShell X cannot connect to 5GHz Wi-Fi (W53, W56).
  • Fixed the problem where configuration settings exported from TinyCon do not reflect correctly when imported.
Firmware Rev.1086 (2017.08.31)

Main Improvements

  • Fixed an issue with some USB modem and SIM card combinations that could not connect to 3G/4G networks.
  • Fix to make it easier to connect to a 3G/4G network with some USB modems.
  • Fixed problem that standby power increased under specific conditions.
Firmware Rev.1077(2017.07.03)

Main Improvements

  • Added a check process to make sure that firmware updating works correctly.
  • Fixed the problem that there is menu item for “Local mode” when LiveShell X is not in Local mode.
  • Fixed the problem that channel numbers in [Local Mode]->[Stream Setting] were incorrect.
  • Added function for importing/exporting settings from/to SD card when LiveShell X is offline.
  • Changed error messages in local mode and related broadcasting services.
  • Changed process when a device is deleted from Dashboard.
  • Fixed the problem that a space cannot be entered in RTMP settings content on TinyCon.
  • Added function to import/export settings on TinyCon.
  • Changed process to make sure that the device does not make unnecessary reconnection attempts.
  • Fixed the problem that connection between RTMP server and LiveShell X may be cut when LiveShell X does not handle data correctly.
  • Fixed the problem that Basic Authentication on TinyCon is not valid unless password has been changed.
  • Change the menu item “Check Password” to “Auth. Info” and you can now also find the username for TinyCon in “Auth. Info”.
  • Fixed the problem that LiveShell X fails to broadcast when the RTMP URL is set from TinyCon.
  • Added a message when LiveShell X is rebooted from TinyCon and the current firmware is the latest.
  • Changed the process to make LiveShell X power off immediately when it is rebooted from TinyCon and the current firmware is the latest.
  • Added a message when the user interrupts updating firmware.
  • Changed the process to make LiveShell X power off or reboot when firmware updating fails or is interrupted.
  • Fixed minor bugs.
Firmware Rev.1043(2017.03.18)

Main Improvements

  • Fixed problem where the display of the main unit switches even though no key operation is performed.
  • Fixed problem where color taste of broadcasting images are abnormal or HDMI input is not recognized.
  • Fixed problem of rebooting when forced termination.
  • Added countermeasure for the problem that the status lamp blinks red and green and the main unit does not boot.
Firmware Rev.1037(2017.03.06)

Main Improvements

  • Added multicast mode to RTSP servers.
  • Fixed problem where audio and video are out of sync depending on the environment when playing recorded file.
  • Added error message display in Dashboard.
  • Added TinyCon function.
  • Added “TinyCon” item to the offline settings menu.
  • Added “Go Local Mode” item to the offline settings menu.
  • Fixed a problem where various problems might occur when broadcasting and recording are stopped and restarted.
  • Added MPEG-TS / UDP broadcasting (including multicast).
Firmware Rev.988(2016.12.2)

Main Improvements

  • Fixed issue where freezing is caused by changing settings after error occurs while streaming.
  • Fixed issue where channels can not be streamed after stopping streaming while acquiring streaming settings.
  • Added support for vertical crop 9:16 aspect ratio.
  • Fixed a problem that color channels may be incorrect when inputting 480i or 576i video.
Firmware Rev.977(2016.11.17)

Main Improvements

  • Fixed issue where streaming settings for channel #0 are changed by starting a live stream on other channels.
  • Fixed issue where the Alert message,”Please use a keyframe frequency of four seconds or less”, is shown in the YouTube Live control room even if required frequency is already set.
  • Fixed the problem that Dashboard displays “Device offline” even if LiveShell X is online.
  • Changed the wording of USB modem error message.
  • Changed the process that LiveShell X executes when LiveShell X goes offline.
  • Added support for 3G/4G USB modem (D-Link DWM-221-Revision B, NTT docomo L-03D, ZTE MF-820, Verizon U620L, Huawei E3131i-2, Huawei E3372, PIXELA PIX-MT100).
  • Added icons for USB modem and offline recording.
  • Fixed the problem that time difference settings do not update immediately.
  • Added screen saver function.
  • Fixed the problem that a lower value than actual is displayed as bitrate.
  • Fixed the problem that resolution settings do not update when changing preset settings.
  • Fixed the problem that “Object type” setting unexpectedly changes.
  • Adjusted colors of LED indicator.
  • LED indicator now lights up when amount of free space on a SD card is less than 3 minutes of recording time.
  • Changed display units for bitrate (i.e. 2K kbps->2000 kbps)
  • Fixed the problem that the video bitrate cannot be set correctly.
  • Changed maximum video file length from 150min to 180min when file format is mp4.
  • When SD card is exFAT formatted and recording file format is mp4, the video file will not be split when file size is larger than 4000MiB (splitting will still occur if file length is longer that 180min).
  • When SD card is exFAT formatted and recording file format is MPEG2-TS, the video file will not be split.
  • Added LED status for recording.
  • Fixed the problem that video file splitting does not work correctly if framerates change during recording.
  • Changed error message when SD card is full.
  • Added function for setting “REC container”.
  • Fixed the problem that an error message is displayed after intentionally ending live streaming.

7. Reset/Initialize

Reset

Note: The LiveShell X should only be reset when it is not operating correctly.

  1. Press and hold the power upper left side and the lower right buttons at the same time for 20 seconds.
  2. The LiveShell X is now turned off.

Initialize (Factory Reset)

  1. When the display states that the LiveShell X is offline, press the button at the top right.
  2. Select “Initialize” by pressing the lower left button.  Press the top right button and display initializing screen.
  3. Select “Yes” by pressing the lower right button and go to initialize by pressing the top left button.

Note: The firmware version will not be downgraded even after initialization.

8-3. Other inquiries

About setup/accessories

About settings

About live streaming

Other

8-2. Troubleshooting

Error messages

Booting/Start Up issues

Setup issues

Broadcasting issues

1. Video Issues

2. Sound Issues

3. Other broadcasting issues

Other issues

2-1h. Recording

  1. Access http://shell.cerevo.com/login and sign in to Dashboard.
  2. Select “LiveShell X” from the device list.
    select_ub250
  3. Select [Recording] and click the [OK] button.
    ub250_recording
    1. If you want to setup multiple broadcasting, select the checkbox.
      ub250_recording_multiple_broadcast
    2. Set the other channel information and click the [OK] button.
      ub250_multiple_broadcasting_other_channel
  4.  Select an internet connection type and click the [OK] button.
    ub250_select_internet_connect_type
  5.  Proceed to step 2-2.

5-10. Recording

  1. Click “Settings” on the top right of Dashboard.
    ub250_dashboard_add_network
  2. Select the channel you want to setup.
    ub250_select_channel
  3. Select [Recording] from the pulldown list of Broadcasting Services.
    ub250_dashboard_broadcast_recording